The Garuda Has Risen!
Why Apple Vacations uses Garuda as the Airline for its 2017 KL-Sapporo Charters?
Like the mythical Phoenix, a bird with red, orange and gold plumage, rises anew from the ashes, the Garuda of Indonesia has risen from its most difficult period (1996-2004), renewed and reborn! This came about after the lifting of the European Union ban against Garuda Indonesia and three other Indonesian carriers in July 2009, where Garuda (GA), which also involved the State, immediately undertook an aggressive five-year (2010-2014) restructuring plan known as the Quantum Leap, to overhaul the company. Concerted actions and measures by both the Indonesian competent authorities on policy, regulations and enforcement, and the operator on compliance, management and operations were taken to put GA, the national icon of the country, back on track. The plan, centred on safety management and operations according to international best practices, addressed three critical areas to win back customers.
1. Rejuvenation of aircraft fleet and expansion of network
2. Adherence to international aviation safety standards and best practices
3. Improvement of ground and inflight service standards and quality
Embracing change and committed to getting the company back on track with the Quantum Leap program, Garuda Indonesia rose to the challenge and transformed itself into a five-star airline. Today, it ranks amongst the world's best in all aspects of management, safety and customer service, and, as at 2017SEP Year-to-date (Group total), it carried 26.8 million passengers! With its focus in raising and sustaining the high standards of service since the restructuring exercise started, it earned itself numerous prestigious awards such as Most Improved Airline, 5-Star Airline, and World's Best Cabin Crew from Skytrax, the global air transport rating organization.
Amongst the coveted awards received are :
|The awards conferred upon GA by Skytrax competed against the likes of the world's distinguished carriers such as : Singapore Airlines, Emirates, Qatar, Etihad, Lufthansa, Cathay Pacific, Japan Airlines, and British Airways, to name a few.|
|The World Airline Awards by Skytrax are the most coveted quality accolades for the airline industry, often referred to as "the Oscars of the aviation industry", and are a global benchmark of airline excellence. Travellers across the globe take part each year in the world's largest airline passenger satisfaction survey to decide the winners. Skytrax Survey and Awards Methodology is fully transparent, and the processes remain 100% independent with no payment by any airline or other outside organization for any aspect of the customer survey or Awards presentation event.|
Customer safety and care is the foundation of our business. On this premise, we always secure an airline that can satisfy the following three basic conditions for our charter :
Rest assured, GA is a 5-Star Airline meeting these conditions and has good operational capability to ensure the safety, comfort and well-being of our customers, and our company,
|These aircraft are configured with 24 Business and 263 Economy Class seats, to give maximum passenger comfort. Information and features include :|
Using Garuda Indonesia, a 5-Star Airline is all about giving our customers a peace of mind for a good journey, arriving relaxed and refreshed!